Quality
The clinic “Delta” is made as a quality provision system, which states the requirements of the service and execution. Medical personal in the work process uses protection gloves, single use mask and protection glasses. Once in six months there is medical instrument sterility control at the accredited laboratory. Once in a year there is controlled mercury concentration in the air at dentistry rooms. Medical personal regularly visits the courses and seminars organized by Latvia Dentistry Association, what is certified by certificates. Teeth technicians regularly supplement their knowledge in Germany SCHULER – DENTAL and IVOCLAR firm laboratories, as well as visits lectures organized by Teeth Technician Association, which are certified by certificates. They can produce very complicated construction in prosthesis. There is organized quality control commission, which regularly checks medical, surgical, hygiene and prosthesis service quality, checks results and documents quality provision controls in the register. In clinic “Denta” the provided service requirements in dentistry:
1. Dentistry service is rendered according to Europe standard KaVo and Hirana Dental firm dentistry equipment, with helio lamps and silver amalgam mixers.
2. We compile patient treatment plans.
3. For diagnosis statement we make x-ray checks (obligatory at endodontic treatment, at teeth approximal filling, before prosthetics of support teeth).
4. Teeth extractions are done only in utmost cases.
5. For teeth treatment we use only qualitative and Europe standard filling materials, strictly taking into account their using terms. Therapeutical character service guarantee time is one year.
6. Making teeth hygiene we strictly watch not to damage the hard tissue of the teeth and not to injure soft tissue of oral cavity. Hygiene guarantee term is half a year.
7. In teeth prosthetics we strictly observe teeth preparation parallelism principles.
8. In teeth prosthetics we use teeth, which provide stabile and long term usage.
9. For print taking we use highly qualitative print material.
Removable prosthesis (plates, bows) and not removable prosthetics (for plastic works) guarantee time is one year. Removable prosthesis (bows and attachments) and not removable prosthesis (ceramic and metal ceramic works) guarantee time are two years.
IN TEETH TECHNICAL LABORATORY
1. For production of teeth prosthesis we use only highly qualitative prints;
2. For mould of prosthesis we use qualitative supplementary materials;
3. During production of prosthesis we strictly take into account teeth anatomical principle;
4. During production of teeth prosthesis we strictly take into account instructions and the steps of the technical procedure;
5. We strictly take into account all the terms of usage;
6. We strictly take into account the stated terms of the production.
The complications occurred as the result of the rendered service can be prevented at the attending doctor or at the doctor on duty.